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Phillips Says It One More Time: PeopleSoft Customers, We Love You
Oracle plans to port its database software to IBM's iSeries server in a bid to keep J.D. Edwards software users in the fold.
Think Like a CFO, Part II: Formulating Answers
After years of relative autonomy, senior IT executives at insurance companies are finding themselves increasingly under the thumb of tech-savvy CFOs charged with reducing costs. To succeed in this new environment, CIOs must prepare to address tough questions that go beyond the traditional IT domain.
Effective Agent Enablement
Providing the people who sell policies with tools that enhance their effectiveness is essential to carriers' success. And because these improvements make possible a higher level of customer service, they can also help to ensure increased customer retention and loyalty.
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